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Get In Touch
We love our customers. You can reach us at any time.
Contact us by email, or call.
Customer Service
For questions regarding our products and services you can also contact us by filling out the form below.
Come Say Hi
San Francisco
SAVIC
Opening Hours:
Monday to Saturday
11:00am - 9:00pm
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What materials are used in your jewelry products?Our jewelry products are crafted using high-quality materials such as brass, copper, and alloy. Each piece is meticulously designed to ensure durability and style.
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Do you offer refunds?We offer refunds only for products that arrive damaged. Refunds are processed once the item is received and inspected by our team.
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How long does shipping take?Orders are dispatched within 3 days of ordering. Delivery times depend on the courier provider's estimated time and your location.
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What are the shipping charges?We offer free shipping on orders above ₹5000. A standard shipping fee of ₹200 applies to orders valued below ₹5000.
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How do I track my order?Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's status.
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What payment methods do you accept?We accept payments through Razorpay, which includes UPI and card payments.
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How can I contact customer service?You can reach our customer service team at [Your Contact Information] via email or phone for any inquiries or assistance.
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Do you offer international shipping?Currently, we do not offer international shipping. We only ship within India.
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How do I return a product?To initiate a return, contact our customer service with your order number and details of the product. We will guide you through the return process.
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Do you provide store credit for returns?Yes, for non-damaged products returned within the specified time, we provide store credit, which can be used for future purchases.
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What is your return policy for jewelry products?Our return policy allows refunds only for products damaged upon arrival. Customers can return non-damaged items for store credit. For more details on our return process, please visit our Refund Policy page.
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