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Terms & Conditions

Welcome to Savic

These Terms and Conditions outline the rules and regulations for the use of Savic's website and services. By accessing this website and making a purchase, you agree to comply with these terms. Please read them carefully.

Company Name: Savic by Kalpataru Jewellers

Location: Surat, Gujarat, India

Contact Information: 

SAVIC

SAVIC.ktj@gmail.com

+91 92270 13696

Use of Website

Eligibility: By using this website, you confirm that you are at least 18 years old or have parental consent and have the legal capacity to enter into contracts.

Account Responsibility: You are responsible for maintaining the confidentiality of your account details and password and for all activities that occur under your account.

 

Products and Pricing

Product Information: We strive to provide accurate product descriptions and images. However, slight variations may occur due to the handmade nature of our jewellery.

Pricing: All prices are listed in INR and include GST. We reserve the right to change prices at any time without prior notice.

Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

Orders and Payments 

Order Acceptance: Once you place an order, you will receive an order confirmation email. This email does not signify our acceptance of your order but confirms receipt of it. We reserve the right to cancel or refuse any order.

Payment Methods: We accept payments through Razorpay, including UPI and card payments. Payments must be completed at the time of purchase.

Shipping and Delivery

Shipping Policy: We dispatch orders within 3 days of ordering. Delivery times depend on the courier provider’s estimated time. Shipping charges are applied as per our Shipping Policy.

Delivery Issues: We are not responsible for delays caused by the courier service or any other unforeseen circumstances. If your package is lost or damaged during transit, please refer to our Return and Refund Policy.

Returns and Refunds

Return Policy: Returns are accepted within 10 days of receipt for store credit only. Items must be in original, unused condition with tags intact. Please refer to our Return and Refund Policy for more details.

Refund Policy: Refunds are only provided for products damaged on arrival, subject to inspection. Refunds are processed once the product is received and inspected by us.

Intellectual Property

Content Ownership: All content on this website, including images, text, logos, and graphics, is the property of Savic and is protected by copyright and trademark laws. You may not use any content without our prior written consent.

User-Generated Content: If you submit any content to our website (e.g., reviews, comments), you grant us a non-exclusive, royalty-free license to use, reproduce, and distribute that content.

Privacy Policy

Data Protection: We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

 Limitation of Liability

Disclaimer: Savic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law: These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

Modifications to Terms

Changes: We reserve the right to modify these Terms and Conditions any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

Contact Us

If you have any questions about these Terms and Conditions, please get in touch with us at:

Savic

SAVIC.ktj@gmail.com

+91 92270 13696

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